Despite a range of telephone services available in Mexico, prices remain relatively stable from service to service. Hotels, as always, will charge more than any other long-distance service, even if the call is not completed. If dialing a local number, make sure that the hotel charges are reasonable in comparison to phone services that are set up along the street.
Long Distance Calling
Long distance calling is usually the least expensive at Casetas de Larga Distancia (TelMex agencies). These centers allow you to pay for the call in cash or call collect for a small fee. Be sure to ask whether all long distance calls must be collect; due to problems in the past, many casetas now require all long distance calls to be collect.
Another option is to purchase a Ladatel phone card, which can be found at various locations and in varying denominations throughout the Mexican Caribbean. Insert the card into a Ladatel public phone, and the amount of credit available will show on a small screen. After making the call, the cost will automatically be deducted from the value of the card, and the screen will show the remaining balance.
When giving out numbers to relatives and friends, remember the international access code from North America is 011 and Mexico's country is 052. When dialing, dial the international access code + country code + provincial area code + the local number.
Fax
Faxes can be sent from any private postal service, as well the public post office. Additionally, any Caseta de Larga Distancia will offer this service. Look to pay around $2(USD) per page plus any long distance charges associated with the fax.
Internet Access
Internet access is quite costly but widely available throughout the Mexican Caribbean. Hotels charge approximately $10(USD) per hour for dial-up access in rooms and lobbies, depending on the hotel. Local Internet cafes charge less, with prices averaging about $5(USD) an hour.
If you're looking for more vacation information about Cancun and the Mexican Caribbean tourist offices may be your best resource.
Because electrical service can vary from country to country, it's important to be prepared.